Examples of KPIs (Key Performance Indicators) that can be defined using the MBO method include all kinds of:
- Financial results – e.g., closing the month, quarter, or year with a specific revenue/turnover.
- Time-related results – e.g., completing a project within a specified time frame, recruiting 50 line employees in a given month.
- Social effects – e.g., specific employee evaluation results, customer opinions, no or low percentage of complaints.
- Innovations – e.g., introduction of a new project, service, implementation, improvement. KPIs vary depending on the needs of a given organization.
